Check they got the quote
Check you’re referring to the right quote. Ask if it arrived and whether they have any questions.

If a customer hasn’t replied, try a free follow-up below. The kit helps you choose the next action, plan a date and handle the customer's reply.
A$29 once · Made for Australian trade businesses
No signup needed. You check the message and send it yourself.
Illustrative worksite image
Add your details, choose a message and give it a read before sending. Start with the example, or clear it and use your own.
Use your customer’s first name, your business and a short job description.
Copying doesn't mark anything as sent. This page doesn't send messages or save your draft.
The kit helps you plan dates, handle customer replies and record the next action. See the kit
The free builder covers three check-ins. The kit adds messages for 12 situations, a next-action tracker and an offline planner for dates and customer replies.
Quote tracker preview
Know the next action for each quote. Filter Today or Overdue, and use a customer-agreed date ahead of your planned date. There's room for 100 quotes.
Fictional example · reviewed 12 October 2026
Swipe or scroll sideways to see the next-action and date columns.
| Customer | Job | Quote (A$) | Sent date | Next contact | Status | Reminder | Notes | Next action | Customer-agreed date | Contact date to use | Last contacted | Quote expiry |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sam | Exterior repaint | 4,800 | 7 Oct | 10 Oct | Open | Today | Asked about smaller scope | Review budget | 12 Oct | 12 Oct | 10 Oct | 31 Oct |
Paused, won, lost and stopped quotes leave the due list. Genuine expiry dates prompt a review before more contact. Copying a message doesn't mark it as sent. The CSV has the same headings, without formulas.
Check you’re referring to the right quote. Ask if it arrived and whether they have any questions.
They might need something explained, want to change the job or need more time. Ask, then agree when to check back.
Put the answer and next contact date in your tracker. If they say no or ask you to stop, close the quote.
Short guides on what to say and when to leave it there.
A practical sequence that makes room for the customer’s decision.
Clear examples for a quote that just went out, a check-in, and a final follow-up.
The five fields and short weekly review that keep the next step visible.
You get 48 editable messages: 12 situations, with two versions each for SMS and email. There’s also a 100-row Excel tracker, a CSV with the same headings, a two-page PDF/browser guide, an offline follow-up planner and reply helper, and 12 optional AI prompts. The licence covers one business and its team.
No. You copy a message, check it and send it from your own phone or business email. The kit doesn’t connect to your customer accounts or charge for sending messages.
Yes. One purchase covers one business and its team. You can edit and reuse the files in that business. The licence doesn’t allow reselling, publishing or sharing the files with other businesses.
Yes. The messages, guide and prompts don’t need Excel. You can import the workbook into Google Sheets, but check the formulas after importing. The CSV has the column headings only, without formulas or due labels.
Checking whether the kit is available… You can still use the free builder and download the sample. When purchases are available, confirmed payment gives you access to one ZIP file containing the kit.
Email support with your payment reference and tell us which file or download you’re having trouble with. Don’t send card numbers, passwords or customer lists. Your applicable consumer rights still apply; the support page explains the refund policy.
If you need help with a file, download or licence, send us an email.